Every request
Gets an Owner.

ROOM 110: Need An Extra Pillow

Assigned to Sarah Status: In Progress

The night should stay calm.
No guest request should depend on memory.

Built for airport & business hotels with understaffed night shifts.

The Night Shift Issue

Two
Calls hit
While You’re With a Guest.

In airport and business hotels, requests come in waves. While the front desk handles check-ins or walk-ins, calls stack — and reception becomes the bottleneck.

20 minutes later, the guest calls back angry.

One missed request costs twice: compensation + a bad review.

That’s why direct routing beats phone calls.

No Owner Gets Assigned
No Queue Exists
Handover Breaks Context

Before
HUSH

  • Calls logged without ownership
  • Requests rely on memory
  • Shift handover breaks
  • Problems surface in reviews

With
HUSH

  • Every request has an owner
  • Live status: Open / In progress / Closed
  • Visibility across shifts
  • Issues handled before guests complain

How
HUSH Works

Room → Right Team → Closed.

From the Room

Guest scans the in-room QR. Request created instantly
No call, no waiting.

Direct Routing

Auto-assigned to the right person.
Delivered as a live notification
No emails or front desk bottleneck.

Ownership

Every request has:
an owner + live status
(Open / In progress / Closed). Nothing disappears across shifts.

No App Download. No PMS/PBX Integration. Works On Any Device.

HUSH
is built for
Hotels Where…

Not designed for hotels with fully staffed night teams.

The 11-Day Pilot (Zero Risk)

Installed fast. Run real. Get the ROI report.

Setup

02 Hours

Zero-friction install

Run

11 Days

Real operating conditions

Report

ROI Analysis

What improved + why

If You Don’t See Fewer Missed Requests, You Don’t Continue. Period.

Apply for Pilot Selection

Applications are reviewed manually.

We select hotels with real night-shift volume.

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Limited to 3 hotels per city • We reply within 24–48h